Frequently Ask Questions

What products does Preety House offer?

We offer a wide range of home decor items, including wall clocks, lamps, decorative pieces, and more—all at affordable prices.

Do you deliver across Pakistan?

Yes, we deliver to all major cities and regions within Pakistan.

How long does shipping take?

Orders are processed within 1-2 business days and typically delivered within 3-7 business days, depending on your location.

What payment methods do you accept?

We accept Cash on Delivery (COD), bank transfers, and other secure payment methods.

What if I receive a damaged or incorrect item?

If you receive a defective or wrong item, please contact us immediately, and we will arrange a replacement or refund.

Can I return or exchange an item?

Yes, you can return or exchange an item within 7 days of receiving it, provided it is unused and in its original packaging.

Do you offer discounts or promotions?

Yes! We frequently offer discounts and special promotions. Follow us on social media or subscribe to our newsletter to stay updated.

How can I contact customer support?

You can reach us through our contact page, email, or WhatsApp for any queries or assistance.